Why are your prices lower compared to other freelancers and agencies in the US?
Answer: Being based in Brazil allows me to offer competitive pricing while maintaining a high standard of quality. My goal is to provide exceptional value and support to my clients, regardless of their budget.
What is included in the monthly packages?
Answer: Each package offers a range of services including social media post creation, engagement/management, strategic planning, and analysis. The specific deliverables for each package are detailed on the pricing page.
How do the one-time payment plans work?
Answer: Our one-time payment plans are not subscription-based, requiring manual renewal each month. This model provides flexibility, allowing you to choose the level of service that meets your needs each month.
How are the social media strategies developed?
Answer: Strategies are crafted based on a thorough understanding of your brand, target audience, and industry trends. I work closely with you to ensure the strategy aligns with your goals and evolves as needed.
What platforms do you create content for?
Answer: I specialize in creating content for a variety of social media platforms including Instagram, Facebook, X (formerly known as Twitter), LinkedIn, YouTube, Shorts, and TikTok.
How can I track the performance of my social media campaigns?
Answer: I provide regular reports and insights as part of my service packages. These reports will help you understand the performance and ROI of your social media campaigns.
Can I upgrade or downgrade my package?
Answer: Yes, you can change your package at any time. I aim to provide flexible solutions that adapt to your business needs.
What makes your services unique?
Answer: I offer a personalized approach, working closely with you to understand your brand and create content that resonates with your audience. My services are not only affordable but also tailored to deliver results.
How do I get started?
Answer: Getting started is easy. Simply request a free post sample or contact me directly to discuss a customized solution.
Is there a contract or long-term commitment?
Answer: There are no long-term contracts. I operate on a month-to-month basis to provide flexibility and ensure you're always satisfied with the services provided.
How are the number of posts determined for each package?
Answer: The number of posts in each package is designed to provide a balanced and consistent presence on your social media channels. However, the exact number can be adjusted to better suit your brand's needs and the package chosen.
How do you ensure the content aligns with my brand?
Answer: I initiate a thorough onboarding process to understand your brand’s voice, style, and objectives. Regular communication ensures that the content remains aligned with your brand and is effective in reaching your goals.
What if I need more posts or additional services partway through the month?
Answer: I offer the flexibility to upgrade your package or add additional services anytime during the month to meet your evolving needs.
What type of content will you create for my social media channels?
Answer: I create a mix of content types including graphics, videos, and written posts tailored to engage your audience and promote your brand effectively.
How far in advance is content created and scheduled?
Answer: While the exact schedule may vary, I utilize a Trello system that allows you to track the progress of content creation in real-time. This system provides a transparent workflow where you can view upcoming posts, suggest changes, or make adjustments at any point during the process. The aim is to ensure you are well-informed and satisfied with the content before it goes live on your social media channels.
How do you measure success in social media campaigns?
Answer: Success is measured through a variety of metrics including engagement rates, follower growth, website traffic, and ultimately the ROI of the campaigns.
Can I provide input or suggestions for the content?
Answer: Absolutely! Your input is valued and encouraged to ensure the content resonates well with your brand and audience.
What happens if a post doesn't perform well?
Answer: Continuous monitoring allows for adjustments to be made to improve the performance of future posts based on the data collected.
Do you provide services for any other digital marketing needs?
Answer: While my focus is on social media management and content creation, I can provide referrals or collaborate with specialists in other digital marketing areas to meet your broader needs.
How is the engagement/management time allocated?
Answer: The engagement/management time is allocated based on the priorities identified in the strategy phase, focusing on activities that will drive the most value for your brand.
How do you stay updated with the ever-changing social media algorithms and trends?
Answer: I dedicate time regularly to learn, adapt to new changes, and implement updated strategies to ensure your social media performance remains optimal.
Can I review the posts before they go live on my social media channels?
Answer: Yes, absolutely. I believe in maintaining an open and collaborative relationship with my clients. Through the Trello system, you can review, suggest edits, or approve all posts before they are scheduled to go live. Your satisfaction and input are paramount, ensuring the content aligns well with your brand's voice and objectives.
What payment options do you accept?
Answer: For your convenience, I accept payments through PayPal and Stripe. These platforms provide a secure and straightforward way to handle transactions, allowing us to focus on achieving your social media goals. If you have a preferred payment method outside of these options, feel free to discuss it with me, and I'll do my best to accommodate.
What is your experience and who are your typical clients?
I have the privilege of collaborating with a diverse array of businesses across different sectors. Here’s a breakdown of my current clientele and the duration of our ongoing collaborations (last updated on Oct. 9th, 2023):
- E-commerce Brands: Proudly supporting 2 brands for nearly 4 years, aiding in their digital presence and sales strategies.
- Local US Businesses: Partnered with 5 distinct local businesses, with relationships ranging from a recent engagement to a solid 2-year collaboration.
- Startups/Apps: Assisting 2 innovative startups over varying periods, the longest being 1 and a half years, in building a robust social media presence.
- Healthcare Tech: Entrusted by a healthcare tech business since March to enhance their online engagement and brand awareness.
- Online Course Brands: Collaborating with 2 online educational platforms since April and July respectively, to broaden their reach and student engagement.
- Healthcare Professionals: Working closely with 3 healthcare professionals, with the longest collaboration since November last year, in establishing and maintaining a professional online persona.
- Online Service Brands: Engaged with 2 online service providers, one since last month and the other since December last year, in optimizing their social media strategies.
- Online Blog: Partnering with a blog since February this year to boost their audience engagement and content visibility.
This diverse clientele reflects my ability to adapt and cater to various industry needs, ensuring a tailored approach to each brand's social media strategy.
Have any further questions? Don't hesitate to contact me using the chat bubble 🗨 or my Instagram DM.